Start typing to search
This website, (https://auramjewellery.com/) is owned by Auram Jewellery Company Limited has its registered office at 3 rd Floor, Gopi Bose Lane, Kolkata- 12.
Please read the Terms and Conditions before using this Website. In accessing and using the services provided by our Website you signify your consent and agreement to be bound by the Terms and Conditions specified herein. Auram Jewellery reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to check for the recent updates. Any updates to these Terms of Conditions shall take effect immediately upon the date of posting and you agree to be bound by the terms of these updates and amendments. If you do not agree to these Terms of Use, then you are not authorized to continue use of the Platform.
If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this Website. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use or transact through this Website.
Those who choose to access this Website from outside India are responsible for compliance with local laws to the extent local laws are applicable.
The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and gem prices, so our prices change as well.
Prices on Auram Jewellery website are subject to change without notice. Please expect to be charged the price for the Auram Jewellery merchandise you buy as it is listed on the day of purchase.
Prices on our Website are subject to change without notice. Please expect that you will be charged the price for the jewellery as it is listed on the day of purchase. All the orders must be prepaid. Only after the full payment the product will be dispatched.
For purchase above Rs. 2 lakhs, PAN card must be provided upon placing the order in the manner specified by Auram Jewellery. Failure to provide the same shall result in cancellation of the order.
For all domestic shipments, if the order value exceeds Rs. 2 lakhs, the customer will need to enter the PAN and click on verify PAN card. Only upon PAN card verification the order will proceed to the payment page. The billing name is supposed to be the same as the PAN card else the PAN card will not get verified and the customer will not be able to proceed with the order.
Customers purchasing products online or by phone through the Auram Jewellery Client Relations Centre must read the Conditions of Sale, which will govern the terms and conditions of any such purchases. The provisions entitled "Limitation of liability" below do not cover the sale of products online of over the phone and please refer to the Conditions of Sale for the relevant exclusions and limitations of liability.
Auram Jewellery reserves the right to change any relevant retail prices displayed on the Platforms at any time without prior notice.
Auram Jewellery has made considerable effort to ensure that the visual representations of Auram Jewellery products displayed on the platforms are representative of the colour, design and style etc. of the original products, slight variations, distortions and/or differences may be apparent when compared to the original product. This may, for example, be due to technical issues such as your browser or computer settings. Accordingly, Auram Jewellery cannot be held liable for any apparent differences in the product images represented on the Platforms and the original products. We strongly advise you visit our boutiques prior to making a purchase online or by phone.
In India, we serve to selected cities. Please check if we deliver to your PIN Code in shopping cart checkout page. If there is no courier service available in your area, we do apologize for the inconvenience caused.
A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. Alternatively, registered customers can track their order by clicking Track Order and find the order status.
Express Delivery option available for select PIN Codes for select cities (Delhi, Kolkata, Mumbai, Hyderabad, Chennai and Bengaluru) for select products. Under this option, the product will be delivered the next day subject to the condition that the order is placed by 2 PM. For Orders placed after 2 PM, the tentative delivery timelines will be T+2 days. If the delivery timeline falls on a public holiday or Sunday, the timeline for express delivery will be extended by another day.
For all other PIN Codes, delivery timeline will be of 5-7 days for domestic orders.
PLEASE NOTE:Customer needs to produce any of the following Government issued photo identity proof for receiving the delivery:
Our domestic logistic partner is Blue Dart, Sequel Logisticsy & Ecom Express.
All registered customers have the option to track their orders by clicking on Track Order.
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and gem prices, so our prices change as well.
Prices on Auram Jewellery website are subject to change without notice. Please expect to be charged the price for the Auram Jewellery merchandise you buy as it is listed on the day of purchase.
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non- performance or interruption, or termination thereof.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product. You can cancel one order item within an order without cancelling the entire order if the order contains 2 or more order items.
For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).
For cash on delivery orders, the refund will be processed to your bank account.
For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card/Net Banking).
Upon cancellation/ return of orders placed using gift cards, the gift card amount will be refunded back to the gift card.
Please visit https://www.auramjewellery.com/return-policy for more details about our Returns Policy.
We shall not entertain any request of cancellation after dispatching the product.
Offer details as shown are based on information provided by the Merchant. No warranties are made by Visa that the information is correct. Please check directly with Merchant to confirm availability and validity of the Offer.
The Merchant is the sole provider of all goods and/or services under this offer. Accordingly, the Visa Cardholder understands, acknowledges and agrees that the procurement by him/her of any goods and/or services under this Offer shall constitute a contract solely between the merchant and him/her, and Visa is not, nor will become, a party thereto.
By utilizing or attempting to utilize any of the goods and services under this Offer, the Visa Cardholder understands, acknowledges and agrees that:
Any claim, complaint or dispute of any nature arising out of or in relation to the procurement, or attempted procurement by the cardholder of any goods and/or services under this offer (each a "Claim") shall be settled by the Visa Cardholder directly with the Merchant, and Visa Cardholder shall not make any Claim against Visa.
Without prejudice to the foregoing, and to the fullest extent permitted by law, Visa shall not be liable to any person for any loss, damage, expenses or claim (whether direct or indirect) in relation to any personal injury, death, false representation, damage or omission arising from or in connection with the usage or attempted usage of the Offer or goods and/or services provided under the Offer.
The exchange program may be withdrawn or modified without prior notice. Any exceptions will be at the sole discretion of the company
For more details on the exchange, you can contact our nearby store or contact our customer care.
You are prohibited from violating or attempting to violate the security of this website, including, without limitation:
Deductions will be applicable for exchange. For deduction details, visit your convenient store The General exchange program may be withdrawn or modified without prior notice. Any exceptions will be at the sole discretion of the company.
Auram Jewellery reserves the right to recover the cost of goods, collection charges, damages caused to Auram Jewellery and legal expenses from persons using this Website fraudulently. Auram Jewellery reserves the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these Terms and Conditions.
This Website, the materials and content contained therein and the products and services provided or in connection therewith are provided on an "AS IS" basis without warranties of any kind, either express or implied, except as expressly provided to the contrary in a writing by Auram Jewellery, if any. Auram Jewellery disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information, content, and materials on our Website. Auram Jewellery specifically does not represent or warrant that the Website materials or any portion of our services are accurate, complete, reliable, current or error-free. Auram Jewellery does not represent or warrant that the Website or its servers are free of viruses or other harmful components.
All products and the information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to these Terms and Conditions. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer. No act or omission of Auram Jewellery prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.
We have made every effort to display the colours and sizes of our products that appear on our Website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the Website.
If any part of this site disclaimer is found to be invalid by law, the rest of them remain valid and enforceable.
We reserve the right to change the Website disclaimer from time to time. If this happens, we will notify you by posting the updated site disclaimer on the Website. If you do not wish to be governed by the revised Website disclaimer, we request you to refrain from using the Website.
Auram Jewellery reserves all intellectual property rights in all text, programs, products, processes, technology, content images, photographs, videos, video clips, music clips, illustrations, designs, icons, programs, downloads and any other materials (collectively “Content”), which appear on this Website. Access to this Website does not authorize anyone to use any Content, name, logo or mark in any manner. You may print or download the Contents displayed on the Website for your personal and non- commercial use only. No right, title or interest in any Content is transferred to you as a result of any such downloading, printing or copying. You will not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content of the Website or any related software. All software used on this Website is the property of Auram Jewelley or its licensors/suppliers and they are protected by Indian and international copyright laws.
We take no responsibility for any loss or damage suffered as a result of our order online service or goods supplied using the same, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.
We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, riots, strikes, lock-outs, governmental or parliamentary restrictions, prohibitions or enactments of any kind, pandemic, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport.
These Terms and Conditions shall be construed in accordance with the applicable laws of India. The courts at Kolkata shall have exclusive jurisdiction in any proceedings arising out of these Terms and Conditions.
Auram Jewellery reserves the right at any time to modify these Terms and Conditions at any time without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time on the Website. You should regularly view the Terms and Conditions In the event the modified Terms and Conditions are not acceptable to you, you may choose not to visit or use the Website. However, if you continue to access, view or use our service of the Website, you shall be deemed to have agreed and accepted to the modified Terms and Conditions and you undertake to abide by the modified Terms and Conditions.
